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Category: Awards, master builders-bankwest housing excellence awards

Summit wins Statewide customer service honours

Summit wins Statewide customer service honours

Well, the awards just keep on coming for Summit Homes Group!

This time our South West team has taken top honours at the Master Builders-Bankwest Building Excellence Awards in the South West Region as having the Best Customer Service (Large Volume/Project Builder).

It’s the second year running that Summit South West has won the coveted award, and it is great news for homebuyers because it’s the same award our Metro team won just a few weeks ago.

General Manager Summit South West David Hunt said the builder was sending a very clear message to the market.

“Basically homebuyers can build all over WA with the peace of mind that they are getting the best and most transparent customer service.” Mr Hunt said.

The builder was also recognised for its excellence in home improvements and multi-unit developments as well as display homes and client homes built this year.  The full list of accolades is as follows:

WINNER

  • 2017 Master Builders-Bankwest Building Excellence Awards South West –Best Customer Service, Large Volume/Project Builder
  • 2017 Master Builders-Bankwest Building Excellence Awards South West – Best Multi-Residential development $1,000,000 – $1,500,000, Nepean Turn, Millbridge
  • 2017 Master Builders-Bankwest Building Excellence Awards South West – Best Multi-Residential development $750,000 – $1,000,000, Duke Street, Busselton
  • 2017 Master Builders-Bankwest Building Excellence Awards South West – Best Residential Alterations and Additions under $250,000, Bunning Boulevard, Bunbury

FINALIST

  • 2017 Master Builders-Bankwest Building Excellence Awards South West – Best Display Home $320,000 - $400,000, The Freshwater (Summit Homes)
  • 2017 Master Builders-Bankwest Building Excellence Awards South West – Best Display Home Under $220,000, The Dalton (Easystart Homes)
  • 2017 Master Builders-Bankwest Building Excellence Awards South West – Best Contract Home $400,000 – $500,000, Keel Retreat, Geographe
  • 2017 Master Builders-Bankwest Building Excellence Awards South West – Best Contract Home $200,000 - $230,000, St Michael’s Parkway, Dunsborough
  • 2017 Master Builders-Bankwest Building Excellence Awards South West – Best Residential Alterations and Additions, $250,000 - $500,000, Rogers Close, Clifton Park


While this news is clearly a great result for us, it is you that really benefits because what it means for you is that we demonstrated above all other builders:

  • A high standard of information associated with building contracts, products and the building process;
  • Regular, timely and helpful communications during the building period;
  • Quality handover processes;
  • Attention to maintenance items and repairs;
  • Excellent complaints handling procedures; and
  • Management of a customer service culture.

Clearly, we’re doing something right and building with Summit has its rewards.

So when you want to build with the best builder in WA, choose from any of our new homes brands:  Easystart Homes, New Generation Homes, Summit Homes or if building regionally, Summit South West and contact us today.

Get in contact with us & make an enquiry today. We look forward to hearing from you!

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